RoutePoint Software and Handheld Routing for Service Companies

All you need is a personal computer and an Internet connection – no server to purchase, no backup tape drive system to purchase, no tape cartridges to purchase, no software to purchase, no consultant needed to set your system up, no costly software updates, no ongoing hardware maintenance costs … tremendous savings on the initial investment and ongoing costs.

RoutePoint Online is web-based, so you can use it anytime and wherever you have an Internet connection. You can use it in a conventional office or create a virtual office where your technicians, your customer service representatives, your accountant, and even your customers have access to just the information they need from their own home or office.

RoutePoint Online was specifically designed to handle all aspects of your business including recurring services, on-time services, warranty contracts, callback services and service packages. It includes features for customer relationship management, accounting and routing to handheld solutions. All data is in one place to produce reports critical to running your business. RoutePoint is email enabled - anything you can print you can email- no need to transfer data out to another program. RoutePoint enables tight integration with the company web site. Web leads are placed directly into your RoutePoint Online account. You can optionally give your customers access to their accounts online. The scheduling and service contract setups are the most powerful and flexible in the industry. You can attach pictures and documents directly to each customer account.

Just point your Internet browser to our web site to use the software. You can use any computer, whether it is at home, in your office, or while you are out of town. We install new feature updates on our server so that they become available to you the next time you log into RoutePoint Online.

Backing up your data is a critical safety measure against theft, damage, and failures in your computer hardware. Many companies neglect this tedious task and suffer when a disaster happens. Now you never have to worry about backing up your data again. At no extra charge, your customer information in RoutePoint Online is automatically backed up to a tape system each weekday night. This benefit alone is worth the entire monthly price of RoutePoint Online. You can optionally have a copy of that data sent to you on a periodic basis.

The software, data, and processing are all handled at a secure data center equipped with redundant servers, redundant Internet service, and redundant power. Since it runs through Microsoft Internet explorer, there's nothing to install, update, or fail at any workstation where RoutePoint Online is being used.
RoutePoint Online is built using Microsoft SQL Server Software as the database. It’s the most powerful and robust database solution available from Microsoft.

Runs on the industry standard Pocket PC platform.
RoutePoint Mobile is custom-designed to work with the leading termite bait station systems.
RoutePoint Mobile wireless data transfer is fast, reliable, and easy to use for technicians.
RoutePoint Mobile has specific features to handle large, commercial accounts.
RoutePoint Mobile is the recognized best handheld solution in the industry

Just add users, no need to set up additional servers and networks or install any software.
There’s no limit to how many customers, technicians, or service orders you put into RoutePoint Online.
Easy to open a branch office – even if it’s just one person

We understand the needs and trends of the industry
We are well connected to manufacturers, distributors and associations to keep RoutePoint current with the best information
Your investment is protected with the industry leader